Substitution Policy

At ManilaFuneralFlowers.Com, we strive to deliver your order on the date and time requested. However, to ensure timely delivery, substitutions may occasionally be necessary. We understand that you expect to receive what you ordered, so any substitutions made will always be of equal or greater value and will closely match the original item in style and presentation.

For flower arrangements and potted plants, substitutions may be made to maintain the overall color theme. This means the type of flower or plant may vary, but it will always be of equal or higher quality. While we do our best to keep arrangements consistent in type, color variations may occur. Containers may also be substituted with similar alternatives when required.

For gourmet baskets, fruit trays, and other specialty gifts, item or container substitutions may also occur. Rest assured, every replacement will match the value and overall look of the original selection.